Privacy Policy

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  To Provide Our Service

  Process and deliver alerts, manage workspaces, and maintain your account

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  To Improve Our Platform

  Analyze usage patterns, fix bugs, and develop new features

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  To Ensure Security

  Detect and prevent fraud, abuse, and unauthorized access

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  To Communicate

  Send service updates, security alerts, and support responses

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With your consent: When you explicitly approve sharing
• Service providers: Trusted third parties who help operate our service (e.g., cloud infrastructure, payment processing)
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or asset sale

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all data in transit
• Encryption at rest for stored data
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Continuous monitoring for security threats

We retain your data for as long as necessary to provide our services:

• Alert data: Retained according to your plan (1-365 days)
• Account information: Retained while your account is active
• Deleted data: Permanently removed within 30 days of deletion request
• Backup data: Retained for up to 90 days for disaster recovery

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at ali@a11ops.com

a11ops operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with all sub-processors
• Compliance with GDPR and other privacy regulations

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze usage patterns to improve our service
• Provide security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may limit functionality.

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at: